Build a Patient-Centered Remote Patient Monitoring Program With HCRS

Chronic conditions like hypertension, diabetes, COPD, and heart failure continue to strain the U.S. healthcare system, accounting for roughly 90% of the nation’s $4.1 trillion in annual health care expenditures. Without consistent follow-up and symptom tracking, many patients — particularly those in underserved and aging populations — will experience preventable complications that will lead to emergency visits and hospitalizations. This is why a remote patient monitoring program can offer these individuals a modern day lifeline. 

At HealthCare Resolution Services (HCRS), we specialize in implementing turnkey remote monitoring programs that enable practices to deliver effective care in between visits, improve population health metrics, and provide high-touch support to those who need it most.

What Is a Remote Patient Monitoring Program?

A remote patient monitoring program (RPM) uses connected health devices like blood pressure cuffs, glucose monitors, pulse oximeters, and digital scales to continuously collect and transmit patient health data to clinical teams in real time. This information allows these teams to intervene before symptoms start to worsen.

When powered by a structured care model like ours, these patient monitoring services strengthen engagement, clinical excellence, and practice reimbursements.

The HCRS Approach to RPM

We tailor each remote patient monitoring program to meet the specific needs of your practice and its patient population by becoming an extension of your care team. Our platform includes the following services.

Device management

Your patients will be issued user-friendly, Bluetooth-enabled devices that are configured for transmitting data back to our monitoring platform.

Personalized Care Plans

We monitor patient vitals, provide education on RPM devices and software, and track how much time your physicians spend caring for RPM patients in accordance with CMS guidelines.

Real-Time Alerts

When patient vitals cross high or low thresholds, we follow your escalation protocols and notify your team immediately.

Monthly Billing Reports and Documentation

All of your care time, measurements, and notes are tracked in our secure platform and integrated into your EHR for accurate billing and compliance.

AI-Enhanced Workflows

Our platform’s tools can prioritize your patients’ needs and reduce administrative overhead. They allow our care coordinators to focus their efforts where they’re needed most, often reaching patients before their symptoms become life-threatening.

Why RPM Is Vital to Your Chronic Care Strategy

For many patients, RPM provides a home health monitoring program that fills the gaps between normal medical appointments. This offers three key benefits:

• Providers have a more holistic view of patient metrics and how they change over time.
• Patients are encouraged to take control of their health and strengthen the relationships that they have with their providers. 
• Combined with Chronic Care Management (CCM), a remote patient monitoring program can result in better medication adherence, fewer hospital readmissions, and improved HEDIS and quality reporting scores.

According to the American Heart Association, RPM has been shown to reduce hard-to-control blood pressure more effectively than in-clinic care alone. These improvements are largely attributed to the continuous monitoring, timely interventions, and enhanced patient accountability that a program affords. Identifying trends and addressing issues before they escalate both lead to better long-term health outcomes and reduced hospital utilization. Providers operating under value-based contracts can offer proactive care management, encourage consistent medication adherence, and better support their chronically ill and high-risk patients.

What Makes HCRS Different?

Effective care involves more than wearables and a software license. Our partnership includes a full-service care model backed by clinical expertise, customizable protocols, and a commitment to patient-centered outcomes.

We believe that a successful RPM program begins with human connection. Each monthly interaction is conducted with empathy, professionalism, and a focus on building trust between patients and their care teams. This leads to long-term engagement, especially among patients who are battling chronic disease. 

Equally important is our commitment to compliance. We rigorously follow all CMS billing regulations and HIPAA guidelines to meet data security and accurate, transparent reporting. 

Thanks to our scalable infrastructure, we have the capacity to grow with you — whether you serve 50 patients or 5,000 — making us a reliable choice to implement or expand RPM services for healthcare providers.

Localized Care, National Results

As a national provider based in Maryland, HCRS supports both urban and rural providers with RPM implementation across various regions. Whether your practice is located in Baltimore, Columbia, Prince George’s County, or across the Southeast U.S., our programs are tailored to the nuances of local patient needs, payer requirements, and practice workflows.

Launch Remote Patient Monitoring Program That Works

While RPM does present a powerful source of practice revenue, it’s also a data-driven solution to patient-first care. Working together, we can improve the well-being and health outcomes for your chronic care patients, reduce preventable practice costs, and improve health equity in your community.

Contact us today to discuss a program!