Best Practices for MSPs Managing Multiple Client CMMC Certifications

DoD contractors depend on managed service providers to maintain compliance with the Cybersecurity Maturity Model Certification (CMMC). Those MSPs that work with several clients will need to be strategic about the services they use to meet stringent DoD standards and protect Controlled Unclassified Information (CUI). With that in mind, here are our top seven best practices for MSPs managing multiple client CMMC certifications.

1. Understand CMMC Requirements

Familiarize yourself with the three CMMC maturity levels, and identify which ones are applicable to your respective clients based on their requirements. 

2. Develop a Shared Responsibility Matrix

Clearly outline the responsibilities between you as the MSP and each of your clients by creating a Shared Responsibility Matrix. This document outlines which party is accountable for specific security controls, ensuring transparency and reducing the risk of compliance gaps.

3. Implement Centralized Compliance Tracking

Use centralized tools to monitor and manage compliance activities across all clients. These platforms enable real-time tracking of each client’s CMMC status, as well as relevant documentation and reporting.

4. Conduct Regular Internal Audits

Perform periodic assessments to identify and address potential vulnerabilities within your clients’ systems. Regular audits reinforce compliance and prepare your clients for their official evaluations by CMMC Third-Party Assessment Organizations.

5. Provide Continuous Training and Updates

Be aware of evolving CMMC requirements and make sure that both your team and clients are informed of any changes. Regular training sessions foster a culture of security awareness and compliance.

6. Limit Access to CUI

Implement strict access controls to ensure that only authorized personnel have access to Controlled Unclassified Information. This practice minimizes the risk of data breaches and aligns with CMMC mandates.

7. Engage in Continuous Communication

Maintain open lines of communication with clients to address concerns, provide updates, and collaborate on compliance strategies. Proactive engagement fosters trust and is more likely to achieve your compliance goals.

How HCRS Can Help

We support MSPs managing multiple client CMMC certifications by offering the following services.

• Expert Consultation: We provide guidance on CMMC requirements and assist in the development of effective compliance strategies.

• Customized Compliance Solutions: We tailor our services to meet the unique needs of each client, ensuring all CMMC obligations are met efficiently.

• Training Programs: We offer comprehensive training to keep your team and clients informed about the latest CMMC developments and best practices.

• Audit Support: We assist in the preparation and execution of internal audits to ensure readiness for official CMMC assessments.

Partner with HCRS to give your clients the best resources for CMMC preparation. Contact us today to learn more about a program.