Top Challenges for MSPs Managing CMMC Certifications

Managed service providers play a critical role with helping DoD contractors meet all requirements under the Cybersecurity Maturity Model Certification (CMMC). Because the complexities of CMMC can present several obstacles to compliance, we’ve compiled a list of what MSPs can expect, and how to overome them. Learn more about the top challenges for MSPs managing CMMC certifications.

1. Understanding CMMC Requirements

CMMC is a comprehensive framework that demands a deep understanding of cybersecurity best practices and compliance mandates. MSPs may struggle to fully grasp these requirements, leading to potential gaps in service delivery.

2. Aligning Services With Client Compliance Needs

Each client may have unique compliance requirements based on their specific operations and the sensitivity of the information they handle, whether Federal Contract Information (FCI) or Controlled Unclassified Information (CUI). Meeting these diverse needs without overextending resources can be difficult.

3. Managing Resource Constraints

Overseeing multiple client certifications simultaneously can strain an MSP’s available resources. This includes allocating sufficient time, personnel, and technology to ensure each client achieves and maintains compliance.

4. Keeping Up With Evolving Regulations

The regulatory landscape periodically changes CMMC guidelines and cybersecurity standards to combat new and developing threats. Staying informed and adapting services to comply with them requires a great deal of effort and vigilance.

5. Balancing Compliance Costs With Profitability

Implementing and managing compliance measures can be costly, especially when it comes to insurance. MSPs must find a balance between investing in necessary compliance infrastructure and maintaining profitability so that their services remain affordable for their clients and still cover their own operational expenses.

Strategies to Overcome These Challenges

• Invest in Training: Regularly update your team’s knowledge on CMMC requirements and cybersecurity best practices through continuous education and certifications.

• Standardize Compliance Processes: Develop standardized procedures that can be customized to meet individual client needs, enhancing efficiency and consistency.

• Leverage Technology: Utilize compliance management tools to automate processes, monitor client statuses, and handle documentation effectively.

• Stay Informed: Subscribe to industry publications and participate in professional forums to keep in the know about regulatory changes and emerging best practices.

• Assess Resource Allocation: Regularly evaluate your resource distribution to ensure that your team can handle the compliance demands of all clients without compromising service quality.

By acknowledging and addressing these challenges, MSPs can enhance their service delivery and maintain compliance — for themselves, and for their clients.